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problems with the thumbnails for photos and pdf files in webserver

jhenao 2 weeks ago updated 2 weeks ago 2

Hi mr Vlad:

I have installed the Filerun software from SOFTACULOUS on the web server where I have a web page hosted (wordpress 5.1)

I have problems with the thumbnails for photos and pdf files, I assume it is problem with ImageMagic.

What is the path for "magick" or "convert" binary? or what to do to resolve this issue?

I appreciate your help.

Best regards.

Jose.

Answer

Answer
Answered

You will need to contact your hosting service tech support. They will be able to tell you what is the path to the magick/convert program. You can also try to use the "IMagick PHP Extension" option, if the PHP extension is installed.

Answer
Answered

You will need to contact your hosting service tech support. They will be able to tell you what is the path to the magick/convert program. You can also try to use the "IMagick PHP Extension" option, if the PHP extension is installed.

Hi mr Vlad.  I appreciate your help !!  my hosting service tech support enabled "IMagick" in the Cpanel / Software / PHP  and the problem was resolved. Thanks to you and Mochahost tech support.