Trying to upload these WAV files results in a 500 internal server error.

StudioWhy LLC 2 years ago updated by Vlad R 2 years ago 4

These massive .wav files result in a '500 internal server error' when FileRun attempts to upload them.

I have been uploading a lot of sound files recently and a good number of them have resulted in this error.

Under review

500 Internal Server Error is a general error from your HTTP server. It does not mean necessarily that the problem is from PHP or FileRun. 

You should check your server logs for the related entries and find out the actual problem. Also look into the PHP error log for related entries.

The server logs simply show that there was a 500 error.

The PHP logs are empty.

The online console does not show any errors either.

This seems to be an exception that you catch in the application.


Setting "display_errors" to "Off" in your PHP configuration would fix it for now. The files do get uploaded, despite the error message. But seems to be a PHP error related to metadata inside these files. This should indeed by an error that should be caught by FileRun and will get fixed with the upcoming update.