Preview Files To Large (Online View)

Muhammad Wilmar S 2 years ago updated by Vlad R 2 years ago 1

Currently we have issue, we can't preview large files on filerun especially .docs, .xlxs, .pptx files, so we need to decrease under 30MB, i tried to preview .docx file and have 27MB of size but still not lucky.


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Sorry for the late reply. I am afraid the limitation is from the third-party online service Zoho, and we have no control over that. Perhaps this limit would increase if you upgrade from the free Zoho API account to a paid one, but you could ask Zoho about it (https://www.zoho.com/contactus.html).

You can try an alternative editor, like ONLYOFFICE (requires a server installation) or Google Docs Editor
For just viewing, you can also try Google Docs Viewer or Office Web Viewer.