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Thumbnail black in the file section after latest update

eric beaucourt 1 year ago updated by Vlad R 12 months ago 2

After the latest update the thumbnails of the files are black. In the previous version was this not so. How can the problem be resolved?

Image 827


Under review

Please show me your FileRun control panel settings under "Thumbs and preview". Also please press "check version" under "Path to "magick" or "convert" binary" so that I can see that test output.

Also, right-click one of the files, go to "More options" and choose "Control panel". From there, choose "Thumbnail generation" and post here the result.

Closed for lack of information