
0
Not a bug
Video Playback not working for specific user (regardless of browser)
This only happens with specific user account (testing on same PC in Edge and Chrome). video files that play back fine in other accounts are treated as thumbnails or still images (No media player bar appears). Even if a folder is shared granting user full access, they are still unable to stream video. And no option to open video with media player.
Customer support service by UserEcho
Have you configured the video player plugin to allow playback without download permission?
Ah indeed, that solved it!