Closed for lack of information

superuser dosnt login

Tamar T 7 months ago updated by Vlad R 6 months ago 1

super user don't login and have the message "Your user account does not have access to this service!".
I don't have any other admin user 

Closed for lack of information

It's probably related to a third-party authentication system. I see you have an Enterprise license. Please write to us directly: https://filerun.com/contact and we'll troubleshoot this directly in your installation.