0
Not a bug

No notification when files are uploaded via a WebLink

Keith Fairley 3 years ago updated by Vlad R 3 years ago 3

I am using FileRun to allow someone to upload a file via a "File Request" WebLink. I have a notification in my admin turned on to send an email notification upon "File received (via WebLink)". However, I do not get an email when my friend follows the "File Request" WebLink and uploads their file.


If I set the notification system to email me when a file is uploaded, the "File uploaded" action, I get an email straight away, so I know the emails are working OK. It's just that the "File Request (via WebLink)" action doesn't seem to be working as I expected it to.


Thanks.

Answer

Answer
Not a bug

The option is available only in the Enterprise version. Also only for licenses for unlimited users.

Answer
Not a bug

The option is available only in the Enterprise version. Also only for licenses for unlimited users.

Ah OK, that wasn't clear from the documentation or the licensing pages.


Also, some of the 70+ actions do work, so it's confusing when there's a full list of actions but nothing to say which are available in which version, so that's why I thought it must be a bug.


Thanks.

It is indeed a problem with actions being listed although not working. The list will get fixed with the next update, to avoid the confusion.