Nextcloud desktop client out of sync
Hey all,
Been using Filerun for about a year or so now. I am seeing an issue with the Nextcloud sync client on Windows and Mac going out of sync with Filerun in regard to shared files. Here is my test example.
I have user 1 and user 2.
User 1 has two directories and 4 files.
- Directory 1
- File1
- File2
- File3
- Directory 2
- File4
- I share user 1's files 1-3 with user 2. They download to the PC or Mac of user 2 via the Nextcloud client.
- I then share user 1's file 4 with user 2. It downloads to the PC or Mac of user 2 via the Nextcloud client.
- I stop sharing user 1's files 1-3 with user 2. They do NOT get removed from the PC or Mac when the client syncs.
- I stop sharing user 1's file 4 with user 2. At this time, all 4 files get removed from the PC or Mac when the client syncs.
Any idea why this might be happening? I seem to be able to re-create it almost every time. Happens both with Windows and Mac clients using Nextcloud sync app. Sync clients are up to date and I am using the latest docker version of Filerun with docker compose.
Answer
It is the expected behavior. I generally don't like deleting data. The sync mechanism is not some sort of remote-wipe function.
The share is no longer available, which does not mean the data was deleted, just not avaialble anymore, which in my logic would not translate into removing the versions from other desktops.
After reading again more carefully, I will look into why the behavior is not consistent. The desktop sync app should either remove all, or not remove any.
Thanks Vlad. Good to know that's what is expected, however I do feel the behavior is a bit odd. If I stop sharing a doc or folder with a user, the sync client should at least attempt to remove it, even if just for privacy/security? The other problem is that if the user on the PC then goes and deletes the file locally, it causes the Nextcloud client to attempt to sync the change, which fails. Then the client shows sync errors.
Customer support service by UserEcho
It is the expected behavior. I generally don't like deleting data. The sync mechanism is not some sort of remote-wipe function.
The share is no longer available, which does not mean the data was deleted, just not avaialble anymore, which in my logic would not translate into removing the versions from other desktops.