0
Not a bug

Except for office web viewer, everything else works

573352328 3 years ago updated 11 months ago 2

video,audio,picture,txt and PDF are work properly。only Office web viewer was not work properly. what should I do ?



   Office web viewer




PDF




Answer

Answer
Not a bug

Office Web Viewer is an online service provided by Microsoft. There can be many causes for the problem, such as: the Microsoft server cannot access yours to fetch the document data, or the service fails to process the data. It is unlikely to be caused by a FileRun bug.

For private troubleshooting you can contact us via e-mail (https://www.filerun.com/contact).

Answer
Not a bug

Office Web Viewer is an online service provided by Microsoft. There can be many causes for the problem, such as: the Microsoft server cannot access yours to fetch the document data, or the service fails to process the data. It is unlikely to be caused by a FileRun bug.

For private troubleshooting you can contact us via e-mail (https://www.filerun.com/contact).

Just Saw a solution to this
in free version, thie office web viewer doesn't work at all

You can access a free-for life API key from zoho.com and use Zoho editor


Not only we can view files but we can also edit the files using zoho editor