+1
Solved

Highlight New Files

isaac 3 years ago in Feature requests updated by Vlad R 2 years ago 13

My clients love FileRun, but there is one complain I get over and over again: My average user has hundreds of files. When I upload a new file, it's not easy for them to notice it. I wish it was similar to Gmail in which any new item is marked in bold until you click it (or anything else that will make it standout TILL YOU CLICK IT).


Can you please give me some clues how it can be added? I really want to have a solution for it soon.


Thank you

Answer

Answer
Solved

The user activity panel now shows the list of files and folders other FileRun users performed actions on, since the user's last login. In the previous versions, it was listing a complete list of actions, regardless of the fact that it was the same file or same action. It now shows only the last action performed on the item.

This can be used to quickly see the last files other users interacted with (or uploaded in this particular case).

The user activity panel even comes with sound notification, which from now on will be enabled by default. When a user logs in and there are no items, the user will hear a "ding!", and the activity panel button will show, as usually, the number of new items. The sound plays every time the user is browsing a folder with changes, until the changes are being looked at.

Additionally, the folders that contain new or modified files, regardless of the fact the changes are done inside subfolders, will display the thunderbolt icon, providing a breadcrumb trail towards the new/modified files.

We believe the above are sufficient for making it very easy and intuitive for any user, regardless of the level of familiarity with the user interface, to become aware of new files and locate them in a very efficient way.


The changes described above are included in the software update which will be released in a few days.



Under review

I can understand your point. But having to click files to remove a highlight would quickly become annoying for many other use cases.

Along side the thunderbolt icon, one possible solution would be to have the filename bold, but just as with the icon, it would disappear once the user closes FileRun.

Thank you Vlad for the quick reply. Actually, the thunderbolt icon is good enough (I don't it to also be bold). However, I do need the icon to stay till the user clicks on the file. Removing the icon after the user closes FileRun (without clicking the item) it too quick. Imagine if Gmail would mark all mail as read after you visit your inbox. Marking items as new for as long as the user didn't click it makes sense. Users will know which files they already reviewed, and which files still need attention.

You could label the files/folders. Labeled items really stand out and does require a user action to remove the label.

So the labels are very helpful (I wasn't aware of this great feature until now :-), but not the best solution. Why? I upload about 30-40 files everyday, and now I will have to manually mark each file as new + the client will have to manually remove this mark after they see it. I think the thunderbolt is much better (auto add & auto remove icon). The only change I can think of is removing the icon only after the item was clicked (not after a login). Can you please improve it?

You can select multiple files and label them at the same time. The same for removing the label. With PHP development skills one could have FileRun automatically label all uploaded files, and automatically unlabel them on download/preview or other action (selection/clicking is not a server-side recognizable action).


PS. Marking/unmarking files in any way, on clicking, will never happen with FileRun as it is not a common user interaction method with files, nor it is intuitive.

Or perhaps by clicking you are not referring to selecting it, but download/preview it?

Thank you for the additional clarification. Manual labels (add/remove) is not practical because I can't do multiples at once (each file go into different folder) & my clients will hate manual removal :-(


But based on what you said I will forward the task to my PHP programmer. The goal is to add label to any new file, and remove it upon download or preview (not just a click as you pointed out).


Thank you again for this amazing project

There should be one other way of quickly finding new files. That is the activity panel, which is accessible via the second tab on the details panel. In there one user can see the latest actions performed by other users inside that folder (or subfolders). It also comes with both visual and audio notifications when there are new items. Clicking the items in the list takes the user directly to the files/folder.


Note that the activity panel is only available through a user's home folder, not on somebody else's share. If user A is accessing files thorough a folder shared by user B, user A will not have access to the activity panel for the folder, as it does not belong to him.

I will keep this feature request open, because your analogy with the e-mail system, where messages are marked as read/unread, makes it clear that a similar system could be as beneficial to a file sharing environment, and it should be possible to have it just as easy to use and self-explanatory, and especially not requiring such convoluted configurations as I previously suggested with the tagging system.

The names of a folder containing unread/unseen/unopened/not-downloaded files could be shown in bold, until there is no file left "untouched" inside it or inside any of its subfolders. Such feature could not be applied generally, as it would disturb other FileRun use cases. So perhaps an option to enable this behavior only on particular folders.

Folders can already be currently marked by users for notifications. Perhaps this behavior could be connected to when a user marks a folder so that the user receives notifications on file uploads happening inside that folder. Would that work on your particular case?

I'm glad to hear you would consider adding "new" file feature. In my case I don't have notification enabled. Users just login to check if the work is ready for preview/download.


I totally understand that anyone uses the system in a different way and we can't make folders & files bold for everybody. But maybe you can add it as a system option (on/off). Those who likes to highlight new files will enable it, and those who don't like it will keep it off (system default).


Last, maybe we can continue to use the thunderbolt icon (clean & simple) but just modify the behaviour to remove the icon only after a preview or download (not just login). I trust your judgment to pick what will work best for most users, but for me any option that will highlight new files would work :-)


Thank you

Answer
Solved

The user activity panel now shows the list of files and folders other FileRun users performed actions on, since the user's last login. In the previous versions, it was listing a complete list of actions, regardless of the fact that it was the same file or same action. It now shows only the last action performed on the item.

This can be used to quickly see the last files other users interacted with (or uploaded in this particular case).

The user activity panel even comes with sound notification, which from now on will be enabled by default. When a user logs in and there are no items, the user will hear a "ding!", and the activity panel button will show, as usually, the number of new items. The sound plays every time the user is browsing a folder with changes, until the changes are being looked at.

Additionally, the folders that contain new or modified files, regardless of the fact the changes are done inside subfolders, will display the thunderbolt icon, providing a breadcrumb trail towards the new/modified files.

We believe the above are sufficient for making it very easy and intuitive for any user, regardless of the level of familiarity with the user interface, to become aware of new files and locate them in a very efficient way.


The changes described above are included in the software update which will be released in a few days.



I see the column "is new" working nice in the latest version (2018.05.22). Thank you for the addition. Just a few comments:


1. The "is new" column needs to be enabled by each user on each web browser (and again after cache cleaning). Is it possible to make the "is now" column show to all users by default?


2. I noticed that the value "Yes" for "is new" disappears after about 10-12 hours if the user saw the file (and didn't interact with it). How can I increase the time. I would like files to be marked as new for 30 days.


Thank you!

The "Is new" column, just like the thunderbolt icon (shown next to the filename) are displayed when the file's last modification date is newer than the last time FileRun was loaded in your browser. If you hit refresh in your browser, or in another browser signed in with the same user account, at any time, it disappears.

Highlighting files for users, for any purpose, should be made using labels, which are always visible.