0
Not a bug

Android app stuck on Loading after sign in

Mike Salmon 2 years ago updated by Vlad R 2 years ago 6

After I sign into the mobile app, I only see "Loading..." at the top for all pages like Photos, Starred, etc. I can see the web logs hit "POST /oauth2/token/index.php" 200 so it's connecting ok, but nothing showing in the app. I have reinstalled the app and tried to clear the cache, and create a new user, but still get that. Any suggestions?

Answer

Answer
Not a bug

I did ask if WebDAV is working. And it is not. And that confirms my suspicion that your NGINX server is poorly configured., not allowing URLs that continue with a forward slash after a PHP filename (For example: dav.php/)

Please see the answer here: https://feedback.filerun.com/communities/1/topics/187-provide-nginx-config-example

Under review

Please mention the Android version and if you are able to access your FileRun installation via WebDAV. WebDAV is not directly related, but it's a good indication of what the problem might be.

It's the latest version 1.0.2

What do you mean access via WebDAV? I can ssh into the machine if that helps? Or are you specifically needing WebDAV access?

It's the latest version 1.0.2

I was asking about Android, not the app's version. (Knowing that the app doesn't currently support Android 8)


What do you mean access via WebDAV?

Access FileRun's WebDAV: http://docs.filerun.com/webdav

Currently using Android 7.0 on a Samsung Galaxy S7

An e-mail has been sent to you for requesting non-public information for continuing troubleshooting.

Answer
Not a bug

I did ask if WebDAV is working. And it is not. And that confirms my suspicion that your NGINX server is poorly configured., not allowing URLs that continue with a forward slash after a PHP filename (For example: dav.php/)

Please see the answer here: https://feedback.filerun.com/communities/1/topics/187-provide-nginx-config-example