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Answered

cannot login - too many licences used

Tom G 2 years ago updated by Vlad R 2 years ago 3

I have inadvertantly created an extra user which has stopped the whole system from working as all I can get is a message: 

License error: Invalid number of database users. Expected maximum 5, found 6

How can i remove the extra user if I can't login ? 


Help!

Answer

Answer

I think you can remove the extra user thru database management (i.e. phpMyAdmin, Adminer, etc.). Login to database management, select your FileRun database and open df_users table (if you did not change table prefix while installing FileRun) and delete users you want.

Answer

I think you can remove the extra user thru database management (i.e. phpMyAdmin, Adminer, etc.). Login to database management, select your FileRun database and open df_users table (if you did not change table prefix while installing FileRun) and delete users you want.

Thanks you were spot on !


I have managed to remove the user - a note for others looking - also remove the linked line in the df_permissions that matches the UID. 

I suggest updating to a newer FileRun, as this was caused by an old bug fixed long ago.