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Under review

Download stoppes after 6,84GB (unknown Error)

martinhotmann 6 months ago • updated 6 months ago 3

I set up FileRun (free Version) on a Plesk Server and I'm using CloudFlare as a reverse Proxy and everything is just working fine.

Serverside I just unlimited every setting (PHP settings, runtime, Apache settings etc).


I'm highly statisfied with FileRun!


There is just one thing:


I uploaded a AIO Windows 7-10 Image (All in One Image) which size is about 14GB.


No mater if I use:

- jDownloader (with shared link).

- direct download

- Dav over NetDrive (which is working fine with other, DAV Network-Drives with big sizes)


FTP btw works properly but thats obvious.


I really opened everything Serverside so i really have no idea wether this is related to FileRun or CloudFlare, but CloudFlare have no Limitations when it comes to Downloads, also I uploaded more then 10GB directly (over the Webinterface) to my Server and had no problems there.


Any ideas where this problem might comes from?

Under review

The settings that might limit the download is PHP's "max_execution_time" and, if used, FastCGI various timeout options, or even the proxies might have timeouts or other limits (usually added to prevent denial of service attacks). I can assure you that this is not a FileRun bug.

If you are using Apache, I highly recommend you to install the "mod_xsendfile" Apache module, and enable it in FileRun's control panel. This will speed up downloads and make sure PHP is not the problem.

Ok thanks I will try this extension and report back.

Thanks