I'm currently trying to get thumbs working but there seem to be a few issues.
I'm running FileRun on Windows Server 2016 with IIS and FastCGI.
At first I added the path ("C:/Program Files/GraphicsMagick-1.3.30-Q8/gm.exe") to the gm.exe into the config which was checked and valid. As there were still no previews were loading I tried running the make_thumbs.php. Following error was apearing there:
4 D:/Cloud/Users/Superuser/DSC03430.JPG......................C:/Program Files/GraphicsMagick-1.3.30-Q8/gm.exe: Unrecognized command 'size'. Use -help for a usage summary or see manual..
GM Version: GraphicsMagick 1.3.30 2018-06-23 Q8
So I figured that FileRun is not passing the right options to the gm.exe. It looks like the convert part infront of the options is missing. http://www.graphicsmagick.org/GraphicsMagick.html
So after that I tried ImageMagick and partially succeded. First thing missleading is the documentation (http://docs.filerun.com/imagemagick) that asks you to add the path to the convert.exe which doesn't exist in the current version of ImageMagick 7.0.8. So I set it to "C:/Program Files/ImageMagick-7.0.8-Q8/magick.exe" and thumbnails were loading.
Next I installed Ghostscript 9.25 and tested if it was working with ImageMagick, which it was. Back in FileRun I had to notice that existing pdf files couldn't load thumbs. When I ran the make_thumbs.php scripts again it was working fine for some reason. So pdf thumbs somehow can only be generated via the script and not by uploading files or opening the folder they're in.
All of this works fine on the demo server so I'm wondering if I'm doing something entirely wrong here or am I just using current versions that are not fully compatible with FileRun?
To summarize this, I think the documentation about that topic could use some updating as well as the implementation of GraphicsMagick.
Customer support service by UserEcho