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Under review

Error: Failed to load audio file: undefined .

mycoolid 3 weeks ago • updated by Vlad R 2 weeks ago 8

Hello
I just installed FileRun script and everything is going fine but when i try to play the audio file i get this error: Failed to load audio file: undefined .
How could i fix this issue ?

Regards

Under review

Please specify file name and codec, and your browser and version.

MP3 Files and the browser is google chrome 

Are you able to play them in our demo? (https://demo.filerun.co)

Then it sounds like something is not working right with your particular installation. If you can provide a FileRun web link to an MP3 file would, I can check that out for you.

Does opening the file from FileRun in a "New tab" allows the file to be played in the browser?

The user doesn't seem to have access to any files.