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Image preview shows up as a blue icon with a line through it

redfrobro 11 months ago • updated by Vlad R 11 months ago • 5

I know it uses ImageMagick to convert the file for preview, Imagemagick is installed and working I can resize an image from the command line.

This is what I see. 

Under review
Vlad R 11 months ago

I assume you have enabled ImageMagick from FileRun's control panel, and configured its path. When you click to test the configured path, what is the result?

redfrobro 11 months ago

I get this message


Version: ImageMagick 6.9.7-4 Q16 x86_64 20170114 http://www.imagemagick.org Copyright: © 1999-2017 ImageMagick Studio LLC

License: http://www.imagemagick.org/script/license.php Features: Cipher DPC Modules OpenMP

Delegates (built-in): bzlib djvu fftw fontconfig freetype jbig jng jpeg lcms lqr ltdl lzma openexr pangocairo png tiff wmf x xml zlib

Vlad R 11 months ago

I know it might sound strange, but are you able to create a new folder, using FileRun, inside the same folder as the file that fails to preview? If not, it might be that PHP doesn't have write permissions to the folder, thus failing to save a generated resized version of the image file.

redfrobro 11 months ago

I added write rights to the folder and now it works, thanks!!

Answered
Vlad R 11 months ago

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