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Cannot update "2019.05.21" to "2019.06.01"
I get this log when updating, and nothing else happens after the last line updating database structure...:
What could I do? It is a fresh installation.
Developer info: de:1 met:300 ml:256M ------------------------------------- Cleaning after previous update...Done Extracting update...Done Running update: ------------------------------------- Checking files permissions...all good. Backing up "js/fileman/actions.js" ......Ok. Backing up "js/fileman/download_cart.js" ......Ok. Backing up "js/fileman/toolbars_and_menus.js" ......Ok. Backing up "js/fileman/weblink.js" ......Ok. Backing up "js/cpanel/forms/settings_branding.js" ......Ok. [...][NO ERRORS BETWEEN LINES] Updating "customizables/plugins/admin_indexer_test/index.html" ......Ok. Updating "customizables/plugins/00_open_in_new_tab/index.html" ......Ok. Updating "images/fico/blank/3d.png" ......Ok. Updating "images/fico/blue/3d.png" ......Ok. Updating "images/fico/dark/3d.png" ......Ok. Updating "images/fico/green/3d.png" ......Ok. Updating "images/fico/red/3d.png" ......Ok. Updating folder "customizables/plugins/3d_viewer/" ......Ok. Updating database structure...
Thanks in advance! And thanks for your effort for making this possible.
Customer support service by UserEcho
I'm getting the same result: nothing happens after "Updating database structure..." even after waiting 15 minutes. When I click "restart", FileRun thinks nothing has happened and asks me if I want to re-download the upgrade. If I refresh the web page, FileRun thinks nothing has happened and alerts me that there is an update.
Can you please check the file "system/data/temp/mysql_error.log" for any entries?
I don't have a "mysql_error.log" there. Here's my directory:
$ ls -al
total 2268
drwxrwxr-x 14 user group 4096 Jul 1 14:25 .
drwxrwxr-x 5 user group 4096 Jul 1 14:25 ..
drwxr-xr-x 7 user group 95 Jul 1 13:04 _backup_2019.06.01_1562011539
drwxr-xr-x 8 user group 108 Jul 1 13:05 _backup_2019.06.01_1562011549
drwxr-xr-x 8 user group 108 Jul 1 13:05 _backup_2019.06.01_1562011569
drwxr-xr-x 8 user group 108 Jul 1 13:06 _backup_2019.06.01_1562011632
drwxr-xr-x 8 user group 108 Jul 1 13:07 _backup_2019.06.01_1562011695
drwxr-xr-x 8 user group 108 Jul 1 13:08 _backup_2019.06.01_1562011880
drwxr-xr-x 8 user group 108 Jul 1 13:11 _backup_2019.06.01_1562012147
drwxr-xr-x 8 user group 108 Jul 1 13:15 _backup_2019.06.01_1562015649
drwxr-xr-x 8 user group 108 Jul 1 14:14 _backup_2019.06.01_1562016327
drwxr-xr-x 3 user group 47 Jul 1 14:25 _unzipped_update
-rw-r--r-- 1 user group 2295349 Jul 1 14:25 _update.zip
drwxr-xr-x 8 user group 108 Jul 1 14:25 backup_2019.06.01
-rw-r--r-- 1 user group 1361 Jul 1 14:23 cache.metadata.filetypes.tmp.php
-rw-r--r-- 1 user group 5086 Jul 1 14:11 cache.settings.tmp.php
-rw-rw-r-- 1 user group 0 May 31 00:47 index.html
drwxrwxr-x 2 user group 4096 Jul 1 05:48 smarty
There is no "mysql_error.log" inside my TEMP filerun structure, but I deleted my "mysql_error.log" from mysql of xampp to have a fresh log. And there is nothing registered after I run the update.
Thanks in advance.
Other the replacing the files, the update only runs two more MySQL queries:
and
and cleans the cache: deletes the file "system/data/temp/cache.settings.tmp.php"
So, technically if you manually do the above things, the update is done.
But it's strange that it fails for you guys. Can you please let me know the PHP and MySQL versions?
I'm using php .3 and mysql 5.7.25-log.
Manually running those 2 mysql commands and deleting the cache file, worked for me - FileRun now thinks it's version 2019.06.01.
Thanks.
Same here, with those commands and deleting the cache file is working now! Thanks.
My setup is: PHP 7.3.4 + MariaDB 10.1.38.
Same error. I get this error_log:
Thank you for that information, it helped fixed the problem. The update should install now without problems.