Not a bug

Unable to open weblinks

hdavy2002 4 years ago updated by Vlad R 4 years ago 2

Hello folks,

I am using Cloudflare for DNS, CDN etc. When I email anyone. They are unable to open any weblink. It gives them a blank page. Not sure if Cloudflare is the issue here. Please see Headers below.


    1. Request URL: https://app.mydomain.com/wl/?id=82bkMwQBc7oN7NgeEiSJ4MDny5LwslCh
    2. Request Method: GET
    3. Status Code: 304
    4. Remote Address:
    5. Referrer Policy: no-referrer-when-downgrade
  1. Response Headers
    1. cf-ray: 4f2d64516f63531e-MIA
    2. date: Sun, 07 Jul 2019 22:52:58 GMT
    3. expect-ct: max-age=604800, report-uri="https://report-uri.cloudflare.com/cdn-cgi/beacon/expect-ct"
    4. server: cloudflare
    5. status: 304
  2. Request Headers
    1. :authority: app.mydomain.com
    2. :method: GET
    3. :path: /wl/?id=82bkMwQBc7oN7NgeEiSJ4MDny5LwslCh
    4. :scheme: https
    5. accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,image/apng,*/*;q=0.8,application/signed-exchange;v=b3
    6. accept-encoding: gzip, deflate, br
    7. accept-language: en-DM,en-US;q=0.9,en;q=0.8,hi;q=0.7
    8. cache-control: max-age=0
    9. cookie: __cfduid=ddbb7e54de206d6f97da9554036a866271557685152; __cflb=3446067060; FileRunSID=8qaa8lloitkemctm2l87r64gap
    10. dnt: 1
    11. if-modified-since: Sat, 06 Jul 2019 14:54:13 GMT
    12. referer: https://app.mydomain.com/?module=cpanel&_popup_id=popups_2
    13. upgrade-insecure-requests: 1
    14. user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/75.0.3770.100 Safari/537.36
Under review

You should check your HTTP server log instead, to see what is the response code for an actual weblink url request, if it reaches your server right 

Does it work fine without Cloudflare?

Not a bug

if you post the headers, post all of them, add the last server response, from the actual FileRun installation does not include any useful information.

304 is a redirect status. What is the associated "location" header value?