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Answered

Unable to select users

Exerp ApS 11 months ago updated 7 months ago 4

Hi


We have an issue where we're unable to select users. And this goes for everything - Examples below.

We have some users that is attached to some roles so they have preconfigured permissions.


So the issue is, we are unable to select any users if:
-We want to add them in a group.
-We want to share with other users (even though the role the users are in, is allowed to interact with [All users].
-We want to create notifications for a group/user


Basically for everything that requires us to select users in Filerun.

Answer

+1
Answer
Answered

The admin account you are signed in with, check his "Can interact with" permissions.

This seems to be a duplicate of the thread: https://feedback.filerun.com/communities/1/topics/719-cannot-add-user-to-an-existing-group

+1
Answer
Answered

The admin account you are signed in with, check his "Can interact with" permissions.

This seems to be a duplicate of the thread: https://feedback.filerun.com/communities/1/topics/719-cannot-add-user-to-an-existing-group

having the same issue. Verified "can interact with" permissions and still unable to selects users or create groups in any capacity. 

Same issue. "can interact with" is also selected for my permissions.