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Under review

Zoho editor saving issue

FlorianV 4 weeks ago updated 4 weeks ago 3

Hello,

we are testing the integrated Zoho editor to edit our documents on the fly when our employees are abroad.

Unfortunately it's not possible to save an edited file back to the server drive. When we are closing and re-opening the edited file the changes appear, but when we are opening the corresponding file directly from the web servers drive nothing has changed.

It seems that it’s not possible to write back the edited file?

I can’t find any error messages in my logs.

Saving manually shows a "content could not be sent" error message.

Thanks

Best regards

Under review

I'm checking to see if Zoho made any changes to the API. I will get back.

Zoho did make changes to the API. We are going to include the changes in the next FileRun update.

You should also check that the API key you are using did not reach its limit (its 300 free requests a month now, after which you need to upgrade to a paid Zoho plan)

Many thanks for your reply, looking forward to the updates.

For sure we didn't reached the limit of API calls.