
0
Not a bug
Can not view pdf
Hello,
I shared folder "A" and this folder, there is another folder "B" . In folder "B" this is abc.pdf
When I send the "A" shared link to our customer, he visited abc.pdf, when he click the thumbnail of the PDF, it shows download, but now view pdf, PDF should be viewed in browser, or it will be a waste of time.
Please see the photo.
Terry
Answer

Answer
Not a bug
You have either enabled to show file comments, or set download terms. In either case, the document cannot be opened directly. By default, they are opened directly without showing the thumbnail, as in your screenshot.
This is not a FileRun bug.
Customer support service by UserEcho
You have either enabled to show file comments, or set download terms. In either case, the document cannot be opened directly. By default, they are opened directly without showing the thumbnail, as in your screenshot.
This is not a FileRun bug.