Closed for lack of information

Problems logging in from Windows Desktop Sync App

it 3 years ago updated by Vlad R 2 years ago 2

Image 573

Hi, I just updated to the latest version of FileRun and version 2.6.2 for the Desktop Sync app.

When trying to connect the desktop sync app it keeps asking me to authorize. Once logged in and getting the Success message it just keeps returning to this screen (screenshot attached).

The Activity log in FileRun shows the login with method OAuth2 and shows no errors.
Any idea what might be the issue?

Under review

Please contact us at info@filerun.com if you would like to us to help you troubleshoot the problem. Do provide the URL of your FileRun installation and a test user login, so that we can reproduce the problem.

Closed for lack of information