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Answered

Thumbnail troubleshooter

pabloluih 2 months ago updated 2 months ago 2

Hi, my current software version is 2019.12.25 and I cannot see the plugin: "Admin: Thumbnail troubleshooter".

I remember that in previous installations I was able to use it, but it has magically disappeared. I would like to reinstall the existing version, but it says the following if I upload the zip:

Developer info: de:1 met:300 ml:256M
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Cleaning after previous update...Done
Extracting update...Done
Running update:
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Update script not found!
+1
Answered

You can't reinstall, other by deleting the installation and starting from scratch.

For troubleshooting thumbnails: right-click a file, select the Control panel option under “More options”. You will find in there troubleshooting tools which will help you find out what happens behind the scene and where the problem might be. You need to be signed in as FileRun superuser for this.