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Error 500

MCO 1 week ago updated by Vlad R 1 week ago 3

Everything has been working smoothly for months, woke up this morning to an error 500 when trying to access the site, as well as the Webdav. We host the Droplet with DigitalOcean, no changes were made that we know of. Please advise!

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+1
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Answered

If that is the only error that is logged, do try to delete the file "system/data/temp/cache.settings.tmp.php". It's a temporary file anyway.

If that doesn't help solve the problem, do contact us via e-mail (https://filerun.com/contact) as that would get you faster replies, since you have a valid support service contract.

+1
Answer
Answered

If that is the only error that is logged, do try to delete the file "system/data/temp/cache.settings.tmp.php". It's a temporary file anyway.

If that doesn't help solve the problem, do contact us via e-mail (https://filerun.com/contact) as that would get you faster replies, since you have a valid support service contract.

Renamed the file, error 500 disappeared. Very strange occurance..

Thank you for pointing out the proper way to contact in the future.