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Not a bug

Error 500 during attempt to upgrade from 2019 to 2020 build

olokos 2 weeks ago • updated by Vlad R 3 days ago • 1

Hello,

I'm trying to upgrade FileRun from version 2019.12.25 to 2020.11.21, but each time it downloads update, I press on install update and it just Says "Loading..." forever and chrome returns error 500.

How should I go about this issue?

The FileRun installation seems to be completely unaffected as I can attempt to upgrade forever.

Censored some numbers for security reasons, but this is how it looks like.

Where should I look for the problem?

Thank you very much for your software, it's really awesome! (no sarcasm intended)

Not a bug
Vlad R 3 days ago

Sorry for the late reply. PHP is probably configured with "display_errors" set to "Off", that's why just the Internal Server Error 500 instead of a meaningful error message.

You should enable log_errors in the PHP configuration and then check error_log for the actual error message. Or enable error displaying.

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