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Answered

filerun in docker response slow several days after new installation

maxmib 9 months ago updated 8 months ago 7

machine: x86 

docker images with libreoffice 

filerun in docker response slow several days after new installation, not only loading file list is slow but also with loging in web and opening settings . Reinstall filerun  after deleting old db and html files ,filerun works well again. there is only ten files stored in filerun ,so I think the problem is with php or mariadb . But I don't know how to locate it .

Answer

Answer
Answered

In this case it was the fact that requests for loading gravatars were hanging, probably because of a networking issue. Disabling "Use Gravatar.com for users profile images." under the FileRun control panel, section "Third party services" fixed the problem.

Under review

You should check how much of the CPU and RAM are the various Docker containers used for FileRun are using. Perhaps they are hitting a limit.

slow response happens again ,picture above is the docker stats .low cpu and ram usage.

If you contact us with the URL of your FileRun installation and a test user login, I will check this problem out for you: https://filerun.com/contact

Thanks.URL and test account is sent via contact.

When you know something, please comment it, to see if it can be applied to my case, which has gone unnoticed.

https://feedback.filerun.com/en/communities/1/topics/1154-about-files-and-times

Thanks in advance.

Answer
Answered

In this case it was the fact that requests for loading gravatars were hanging, probably because of a networking issue. Disabling "Use Gravatar.com for users profile images." under the FileRun control panel, section "Third party services" fixed the problem.