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Missing Date Taken on photos list and photos not correctly sorted by Date Taken
My current software version is 2021.12.07.
Some photos are missing date token in photo list, but when I click this photo and review the details on the right, It has date token in the details.
Because missing date token, so photos not correctly sorted by date token.
I also tried to run php -f /PATH TO FILERUN/metadata_index.php, but it don't help.
Customer support service by UserEcho
Right-click one of the files with the missing info, choose "More options" and then "Control panel.". From the menu, choose "Metadata extraction", and show me the results please.
Then open the metadata panel for the same file and show me what is in there.
Thanks for your reply.
Sorry I can't find the "Control panel" and "Metadata extraction", but I found "Right-click --> open with --> media info" and "Right-click --> more options --> metadata".
Right-click --> open with --> media info:
Right-click --> more options --> metadata:
It seems that this problem is related to the role of the user. If I login with a general user, the Token Date don't show in photos list and don't have the "Control panel" button, If I login with superuser, the Token Date shows!
The following screenshots are with the superuser login:
If it shows in the files metadata and it shows on the Details panel, then it should show in the grid as well.
The "Date taken" column that you added in the grid, is there any other column with the same or similar name? Perhaps it is not the same metadata field that is being listed there.
Yes, you are right, there are two "Date taken" columns, but I have not added any column manually, I don't know why it be there. No matter what, the problem is solved now, thank you very much for your help.
One is for videos, one is for photos. Our fault for not making it clearer.