Strange LibreOffice Preview / Thumbnail creation problem

dwong 1 month ago 0

Hi, I was hosting a docker version of filerun, I encounter some strange problems about the Libreoffice Preview / Thumbnail creation. Sometimes the preview function works and thumbnail can be generated.

But more often it would ending up filerun giving a 502 or 524 connection timeout. What makes it even strange is that, in the same computer, if I use another browser (or even the same browser in private mode) to access filerun, the connection is normal.

When I enter the Control Panel > Troubleshoot > Thumbnail generation, it loads nothing.

This issue only happened on LibreOffice, on both word or excel documents. I am using the most updated version of FileRun and the version of Libreoffice is 7.1.