1. Public forum
  2. General questions
0
Answered

Android app: "Failed to connect to the specified address. Please make sure it is correct."

joosep 4 years ago • updated by Vlad R 4 years ago • 2

Tow android phones cannot connect to my FileRun server, same error:  "Failed to connect to the specified address. Please make sure it is correct."

I can access the website via SSL without any problem. The site uses Let´s Encrypt SSL. I have also enabled API and i force HTTP to HTTPS via FileRun settings.

Windows app can connect, but only Android doesnt.


How to fix this or what am i missing?

Answer

Answer
Answered
Vlad R 4 years ago

It is unlikely that we can get the error message about the SSL certificate problem given that we use simplified APIs, but we'll try. Thank you for the information.

joosep 4 years ago

I found it out: The Qualys SSL Labs test told the problem, certificate chain wasnt correct.

After fixing this, the app works, but still FileRun, improve or change the warning message.

Answer
Answered
Vlad R 4 years ago

It is unlikely that we can get the error message about the SSL certificate problem given that we use simplified APIs, but we'll try. Thank you for the information.

Customer support service by UserEcho