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update failure Update 2017.09.25

Dominik S 3 years ago • updated by Vlad R 3 years ago • 1

Hi All,


we are unable to download this update, it says:


Failed to download update package (.../system/data/temp/_update.zip): Failed to write data to file: .../system/data/temp/_update.zip


Is there a way to manually download this update?

Answer

Answer
Answered
Vlad R 3 years ago

Check the mentioned folder's permissions and adjust accordingly, so that PHP can write to it. The same for the SELinux permissions if it's the case.

For more information on adjusting your servers file permissions, we recommend you to contact your server administrator or hosting service tech support.

Answer
Answered
Vlad R 3 years ago

Check the mentioned folder's permissions and adjust accordingly, so that PHP can write to it. The same for the SELinux permissions if it's the case.

For more information on adjusting your servers file permissions, we recommend you to contact your server administrator or hosting service tech support.

Customer support service by UserEcho