We have a problem with downloading files via the menu with the three dots or under the right mouse click. Every time we try to download a file it sends us to a new browser window where we have to login again. When we download a file via the icon Download next to the Preview icon, everything seems to be fine.
We are using FileRun on a Cloudways server. I've checked the PHP configuration, and modified soms settings, but nothing seems to work. It happens in all browsers, so no browser issue here. Any ideas?
Customer support service by UserEcho