
0
Not a bug
Cannot connect with desktop application, mobile app is working
Hi,
I host a filerun instance, installed on a server using cpanel/softaculous.
The web interface is working correctly as well as conection using Android application.
However the desktop clients (tried on both windows and linux) won't connect: I just get a "connection closed" message.
Still, it works with your test server.
I can also access https://......../dav.php URL that redirect me to an XML file once my credentials entered.
Any idea?
Thanks!
Customer support service by UserEcho
The connection URL should be the simple URL of your FileRun installation (same URL you use in the browser), not with "/dav.php" or anything else after the folder URL. Could that be it?
I was talking about dav.php because this is oneof the recommended test to be done on this forum :-)
Same for the test server.
Otherwise, yes I'm using the same URL than in my browser.
Here is the client error I get:
04-16 08:36:02:091 10468 OCC::AbstractNetworkJob::slotFinished: void OCC::AbstractNetworkJob::slotFinished() QNetworkReply::NetworkError(RemoteHostClosedError) "Connexion fermée" QVariant(Invalid)
04-16 08:36:02:093 10468 OCC::PropfindJob::finished: PROPFIND request *not* successful, http result code is 0 ""
No error log at server side.
No problem with the Android application nonetheless, do you know what diffenrences between this app and a desktop client regarding the connection method?
Thanks!
You should actually try a WebDAV client, to connect, browse folders, download files, not just trying the WebDAV URL in a browser, because I have a feeling it will not work for you. You should check your HTTP access and error log, as it is possible that your HTTP server is rejecting PROPFIND requests.
I tried to connect my site as a network drive and it does not works.
Is it ok as a WebDav client test?
Here is PHP parameters that I can modify on my server:
And the .htaccess (root of my Filerunserver) content:
The php_error.log file only contains this:
Thanks again for your help
Windows is finicky and does not provide a meaningful error message on failure, do try WebDrive or NetDrive (http://docs.filerun.com/webdav).
The PHP configuration looks fine and there isn't much there that can affect WebDAV.
The logged PHP error is not from FileRun.
Hi,
I had a discussion with my web host, and it's an issue at their side.
In fact owncloud/nextcloud is not supported and I shouldn't have been able to setup a Filerun server, they removed it from their offer.
This topic can be closed.
Thanks