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Bugs / Problems
0
Not a bug
Can not login with changed email or password
After changing my email address and password on https://feedback.filerun.com I can't login using the new information. I still need to use my old login data. Even though there is no error when I change it on my profile site.
Customer support service by UserEcho
This forum uses the FileRun client account login, rather than its own, so you can change your password here: https://filerun.com/client-area/change-pass
That link works for changing the password. Where can I change my email?
You'll have to contact us for that: https://filerun.com/contact
Thank you, support just sent me an email confirming the changed email address. Since the message also contained my password, I have to say: first, please don't send passwords over email, that is terrible security practise. Second, do you store passwords in cleartext? If so, please consider switching to a salted and hashed value instead. Thanks.