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Not a bug

Can not login with changed email or password

Sascha K 3 years ago • updated 3 years ago • 4

After changing my email address and password on https://feedback.filerun.com I can't login using the new information. I still need to use my old login data. Even though there is no error when I change it on my profile site.

Not a bug
Vlad R 3 years ago

This forum uses the FileRun client account login, rather than its own, so you can change your password here: https://filerun.com/client-area/change-pass

Sascha K 3 years ago

That link works for changing the password. Where can I change my email?

Vlad R 3 years ago

You'll have to contact us for that: https://filerun.com/contact

Sascha K 3 years ago

Thank you, support just sent me an email confirming the changed email address. Since the message also contained my password, I have to say: first, please don't send passwords over email, that is terrible security practise. Second, do you store passwords in cleartext? If so, please consider switching to a salted and hashed value instead. Thanks.

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