
0
Not a bug
Unable to see picture ARW format and create thumbnails with this format
Hi,
I activate ImageMagick to make thumbnails from ARW picture format, but it's don't work.
Filerun try to create thumbnail but file made have a "lock" extension and size is null.
I create a default pluggins for RAW image files types but It's impossible to see and/or edit picture ARW format
Customer support service by UserEcho
Most probably your server is missing "dcraw", which is a third party application needed for these types of files.
Adding the default option is not necessary.
FYI: when having troubles with thumbnails in FileRun, there is the plugin "Admin: Thumbnail troubleshooter" which can be enabled, and use on image files for information on what goes on behind the scenes.
Although I have ImageMagick installed, which comes with the binary of "dcraw", I have the same problem:
I have added the following line to "coder.xml" file of ImageMagick, but with no luck:
I have found the following file "delegates.xml", in which there is the following line:
I don't know if it would be possible to modify that file to achieve what we are expecting. I have searched about ImageMagick and those files, but I have no idea how to make it...
Thanks in advance!
You can try to convert one of your files to PNG, directly from the command line, using ImageMagick. If that doesn't work, then kindly post on ImageMagick support forum, given it's not exactly a FileRun issue.
Thanks for the response. At first I couldn't convert because I had to add the following environment variable to system: MAGICK_CODER_MODULE_PATH
After that it converts the ARW file successfully. So at the moment I don't know which could be the problem...
What is more, when executing the "thumnail troubleshooter" it throws the error I have posted before. But when I execute the same code in Windows' CMD it creates the PNG perfectly.
Which gives the following with a perfectly visible PNG:
Thanks in advance.
Perhaps the path was added only to "User" variables, in Windows, and not "System" variables. In which case, it would work for you, but might not work if processes are ran by other system accounts.
The path had been added to "System" variables. But now I have seen this line in Apache's error log:
I will try other things, but I I don't know why is this happening. What I understand is that it doesn't find the correct path for the coders, but all paths are set correctly. If I find the solution I will show you.
I have found the solution:
My installation of ImageMagick was through Chocolatey utility, and because of that I think it didn't create the necessary registry entries at [\HKEY_LOCAL_MACHINE\SOFTWARE\ImageMagick\Current]. Entries are these (with my personal values and version):
Key Name
Key Type
Description
BinPath
REG_SZ
C:\Program Files\ImageMagick-7.0.8-Q16
ConfigurePath
REG_SZ
C:\Program Files\ImageMagick-7.0.8-Q16
LibPath
REG_SZ
C:\Program Files\ImageMagick-7.0.8-Q16
ModulesPath
REG_SZ
C:\Program Files\ImageMagick-7.0.8-Q16
QuantumDepthREG_DWORD
VersionREG_SZ
Here is where I have found this information:
link1 | link2
Thanks.