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Upgrading from old version to new
Hi
After updating our hosting account from PHP 5.6 to 7.2 FileRun has not worked due to ZendGuard not being installed with PHP 7.0+.
So we need to update our FileRun version so it's runs on PHP 7.2. with IonCube. But we can't log into the control panel to do so.
The initial_version.txt file has '121212' in it.
What would be the best way to update FileRun, but of course keeping the data and files intact?
Thanks
Customer support service by UserEcho
I think installing Filerun over your existing one should make the job. You'll find the procedure a the bottom of this page :)
http://docs.filerun.com/php7
I am afraid you won't be able to recover an installation running a 2012 FileRun version, unless you get the server configuration back to how it was.
Your only other option is to install FileRun from scratch.