1. General
  2. Questions
0
Answered

Software registration woes

Pablo J 12 months ago • updated by Vlad R 4 days ago • 4

I registered Filerun prematurely, before I directed my domain to it. As soon as I directed my domain, I received the error that the software is registered to another domain.  I saw other posts on the forum with the same question and the response was to send an email request, so I did, but was asked to post to the forum instead because I'm running the free version.

Another post said to delete filerun.dat and re-register. I tried that but never received the registration email. 

The only way I can get it to work is to simply not register Filerun. I can then point my domain name to it without issue. I don't think this is your goal? What is the correct procedure here?

Answered
Pablo J 12 months ago

Never mind.

The correct procedure is to delete the filerun.dat file and re-register. It helps if you remember to add your mx records when you make changes to your domain so that you get registration messages. My fault.

Anonymous 11 months ago

I'm still having this issue. I have never received my email and I'm thinking maybe I made a typo when I put it in. I tried to find the "filerun.dat" file but it doesn't seem to exist anywhere

kfitting 5 days ago

I registered successfully, but am wondering how to access FileRun from inside my network. So using my domain name works great, but now when I try to access it using IP/port from my LAN it says registered to another domain. Is there any way to have it accessible both ways?

Vlad R 4 days ago

I am afraid it's not possible to access by both the domain and the IP address. Unless unregistered.

Customer support service by UserEcho