I am testing the free version and consider buying the enterprise as the software is great and works perfectly.
For some files, in Word, I get the error - missing weblink id and I can not get a preview.
For example, in one folder I have 3 Word files, all docx, 2 of them I can open and preview, but the third gets that error. I can download it on my computer, but can not get a preview.
What might be the reason for that?
Customer support service by UserEcho