Good afternoon all,
I have a Filerun setup for my creative team, and each time we upload our PSD files, when someone else downloads it, then proceeds to open in Photoshop (We have the same Photoshop version) it gives this error of "Could not open 'card template.psd' because an unexpected end-of-file was encountered. The file they uploaded, their original copy they can still open it on their end in photoshop.
It takes 2-3 re-uploads for the rest of the team to be able to open it properly.
Is there anything we can do so we don't have to re-upload 2-3 times for each PSD file? We will have quite a few PSD files to upload.
Appreciate all of your help!
Customer support service by UserEcho